Frequently Asked Questions
Everything you need to know about your Relatable shopping experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are free for all domestic orders.
How do I know which size to pick?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.
Are your materials sustainably sourced?
Yes, at Relatable, we prioritize ethical manufacturing and use organic cotton and recycled polyesters in over 80% of our seasonal collections.
Can I change or cancel my order?
Orders can be modified or canceled within 60 minutes of placement. Please contact our support team immediately via live chat for urgent changes.